Key Points
- Student loan scams are on the rise again in the face of massive changes to the student loan repayment system.
- Never share your FSA ID or login to your loan servicer – real assistance doesn’t need it.
- Verify your loans and servicers directly on StudentAid.gov.
Student loan scams are surging in 2025. Policy changes, repayment restarts, and nonstop headlines give fraudsters the perfect chance to trick borrowers. Every day, fake “debt relief” companies and government impersonators are stealing money – or worse, hijacking borrower accounts.
Before you get overwhelmed, remember three things:
- You never have to pay to manage federal student loans. Enrollment in student loan repayment plans or loan forgiveness programs is always free at StudentAid.gov.
- Never share your FSA ID. That login is your digital signature. Handing it over is like giving someone power of attorney on your finances.
- Verify everything at the source. Ignore texts, ads, or calls. Log in at StudentAid.gov or call your loan servicer using the number listed in your secure dashboard.
This guide breaks down the most common scams in 2025, the red flags to watch for, and exactly what to do if you think you’ve been targeted.
Quick take: You never have to pay for federal student loan help. Never share your FSA ID. Check loan status and options only at StudentAid.gov.
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What Changes In 2025 And Why Student Loan Scams Are Surging?
Policy changes and constant headlines keep borrowers confused and scammers pounce on confusion. In the last year, we have seen the demise of SAVE, restarting collection activity, restarting interest on student loans, changes to student loan repayment due to the OBBBA, and so much more. The College Investor has been following all the student loan news stories – and it’s nonstop.
In 2025, two things are driving scam activity:
- Policy shifts to repayment & forgiveness programs. Bad actors impersonate the Department of Education, servicers, or “program specialists,” promising guaranteed forgiveness, fast‑track enrollment, or special access under the latest rules.
- Phishing for your FSA ID. With your FSA ID, scammers can hijack your account, change your contact info, sign you up for programs you didn’t request, or set up payments to themselves.
Bottom line: Always start at StudentAid.gov and contact your loan servicer directly through the official portal—not through links in emails, texts, ads, or social posts.
8 Most Student Loan Scams Right Now
Here are the eight most common student loan scams we’re seeing right now from our readers, on social media, and on forums.
1. Advanced Fee Scam
This scam involves a student loan company that tells you they can get you the “best” interest rate and loan terms, but you have to pay a “small” fee up front for this service. The fee can be anywhere from 1-5% of the loan amount. Sometimes the fee is a flat rate up front (say $1000).
Pitch: Messages using “Department of Education,” “loan discharge approval,” or the name of a current official; spoofed phone numbers; official‑looking seals.
Reality: The government won’t call or DM you to offer you loan forgiveness. Real notices direct you to log in at StudentAid.gov—not to give information over the phone or by replying to a text.
How to spot it: Urgent tone + a link to a non‑.gov site, or requests for your FSA ID.
If you are working with a third-party company to help you with your student loan debt, they might take a fee up front. But this fee should go into an escrow account (or third party account) and the company should only get paid once they prove they’ve helped you sign up for a program. Look for wording like “we only get paid once you’ve made your first payment on your new repayment program”.
Or, make sure you’re using someone like a known student loan lawyer, or a fee-only financial planner.
2. Government Impersonation Scam
This scam is all about a company pretending to be affiliated with the Department of Education.
Pitch: Messages using “Department of Education,” “loan discharge approval,” or the name of a current official; spoofed phone numbers; official‑looking seals.
Reality: The government won’t call or DM you to “sell” forgiveness. Real notices direct you to log in at StudentAid.gov—not to give information over the phone or by replying to a text.
How to spot it: Urgent tone + a link to a non‑.gov site, or requests for your FSA ID.
Your real student loan servicer will have an “Official Department of Education Loan Servicer” seal – and all of the loan servicers are now hosting their website on the real Department of Education website, such as mohela.studentaid.gov.
For example, here is Nelnet’s official logo:
3. Fast Track Enrollment Fees
This scam is all about using urgency to get you to do something. Whether it’s preying on future changes, or highlighting the existing delays.
Pitch: “The new law changed everything. Pay to lock in the best plan or you’ll miss the deadline.”
Reality: Policy changes do not create paid ‘priority access.’ Enrollment and consolidation decisions are free at StudentAid.gov.
How to spot it: Fear‑of‑deadline scripts, “guaranteed approval,” or paid waitlists.
This could also come in a mailer!
4. Law Firm “Settlement Mills”
This is a scam where a law firm will claim to be able to settle your student loan debt. There are a lot of variations on this scam, but typically a borrower is referred to a law firm by a “student aid company”. The student aid company promises that this law firm can settle your student loan debt for thousands less than you owe.
Many times the law firm will ask you to make your full student loan payment to the law firm itself (or whatever amount you can afford to pay). The law firm says they’ll then negotiate a settlement with your lender.
However, what typically happens is that this law firm doesn’t make any payments while negotiating with your lender – as such, you go into default on your student loans. At that point, the law firm will then claim you can’t pay your bills, and try to negotiate a settlement based on that.
Pitch: “Stop paying your servicer. Send us the full payment while we negotiate a settlement.”
Reality: You may be steered into intentional default, wreck credit, rack up fees, and never get a settlement.
How to spot it: Instructions to stop paying your servicer, or send money to an attorney trust account for months.
Strategically defaulting on your student loans is one of the worst financial decisions you can make. And this scam is effectively the same thing – but you lose money doing it.
5. Consolidation Bait and Switch Scams
After you graduate, it might be a good idea to consolidate your student loans. This is another area that is ripe with scams. The most common student loan consolidation scam is one in which the company charges a consolidation fee, but actually does nothing. The fee is sometimes called processing fees, administrative fees, or consolidation fees.
Pitch: “Pay a consolidation fee for lower rates.”
Reality: Federal Direct Consolidation is free. Private refinancing lenders earn money on interest, not upfront “paperwork” fees.
How to spot it: Any fee just to “apply,” or pressure to refinance federal loans without explaining trade‑offs (loss of PSLF, IDR subsidies, discharge options).
If you have a federal student loan, there are no fees whatsoever for student loan debt consolidation. You can do it yourself for free at StudentAid.gov.
6. Class Action Or Refund Promises
There have been a lot of court cases and changes, and some people are entitled to getting their loans forgiven, or even refunds. But unless you’ve taken action due to being defrauded by a for-profit college, this likely doesn’t apply to you.
Pitch: “You’re owed an IDR adjustment refund/settlement—claim it now. We just need your FSA ID to verify.”
Reality: Refunds or adjustments (when they exist) are processed by servicers/ED, not third‑party texts or ads.
How to spot it: Cold outreach about a check in your name + request for SSN or FSA ID.
Many of these lawsuits required action over the last few years. If you do believe you’ve been defrauded by your college, you can follow these steps.
7. Servicer Bait And Switch or Phishing
There have been a lot of student loan servicer changes over the last few years. FedLoan, Navient, GSMR… the list goes on. The result – people may not know their loan servicer or might believe their loan servicer changed again.
Pitch: “You’re owed an IDR adjustment refund/settlement—claim it now. We just need your FSA ID to verify.”
Reality: Refunds or adjustments (when they exist) are processed by servicers/ED, not third‑party texts or ads.
How to spot it: Cold outreach about a check in your name + request for SSN or FSA ID.
You can always find your student loan servicer at StudentAid.gov.
8. Fee Financed Relief Loans
This is a variation on other scams, where they pretend that they’re not a lender, but you pay them a monthly fee for ongoing help, maintenance, or other assistance.
This one equates more to being a junk fee than a scam, but seriously – don’t pay it.
Pitch: “No upfront fee—just a small ‘maintenance fee’ you pay us.”
Reality: It’s still a junk fee disguised as debt. Borrowers often don’t realize they don’t need it.
Quick take: Scammers thrive on urgency and fear. Slow down, verify, and only trust .gov websites and your loan servicer’s official channels.
Red Flags That Scream “Scam”
Is It Ever Okay To Pay For Help?
Yes – for advice, not access. Some borrowers choose to hire a fiduciary financial planner or a specialty consultant for personalized guidance, tax coordination, or complex cases (mixed loan types, PSLF strategy, family planning). You’re paying for time and expertise, not for filing free forms.
Most student loan situations are straightforward, and you don’t need help. But if you have a complex situation, it may be worthwhile to pay for assistance.
If you pay anyone:
- Only pay trusted sources.
- Get written scope & pricing. Avoid subscriptions for basic paperwork.
- Never share your FSA ID. If needed, authorize view‑only access and revoke it when work is done.
- Pay via credit card for chargeback protection.
Wondering who is trusted? I discuss it here on video (and you can see who I am as well):
@thecollegeinvestor Where can you find student loan information you can trust? Where are the accurate sources of information? Here’s a list of experts and creators we know and trust. @Jay | Student Loan & Debt Law @Student Loan Solutions @Student Loan Planner @Tara Talks Finance @Stanley Tate #greenscreen ♬ original sound – The College Investor
If You Think You’ve Been Scammed: Do This Now (Step-By-Step)
- Secure your FSA account. Log in at StudentAid.gov, change your password, update contact info, and review recent activity. Revoke any third‑party access or Power of Attorney on file.
- Call your servicer using the number shown in your StudentAid.gov dashboard. Ask them to: (a) remove unauthorized changes; (b) restore your original plan if possible; (c) note your account was targeted by fraud.
- Stop payments to the scammer. Contact your bank/credit card to dispute/charge back charges and block future debits.
- Freeze your credit. Place a free credit freeze with Equifax, Experian, and TransUnion. Add a fraud alert if identity data was exposed.
- Report it. File at ReportFraud.FTC.gov and with your state Attorney General. Consider a CFPB complaint if a company misrepresented services.
- If identity theft occurred, go to IdentityTheft.gov for a recovery plan and pre‑filled letters.
- Document everything. Save screenshots, emails, texts, contracts, and payment records. These help with refunds and enforcement.
Where To Get Legitimate Help With Your Student Loans
Here’s where you can get help with your student loans:
StudentAid.gov: your source of truth for federal loans (repayment plans, consolidation, PSLF tools, discharges).
Your loan servicer: use the contact details shown inside your StudentAid.gov account.
Public Service Loan Forgiveness (PSLF) Help Tool: check PSLF employer eligibility and generate the correct forms.
State Attorney General or Ombudsman:14 states have specialized units that deal with student loans.
Fiduciary CFP/CPA: for complex tax/IDR/PSLF optimization. Hire fee‑only, fiduciary advisors; avoid anyone requesting your FSA ID. Check out the team at Student Loan Planner or Student Loan Advice.
Common Questions
Do I have to pay to consolidate or enroll in an IDR plan?
No. Federal Direct Consolidation and IDR enrollment are free at StudentAid.gov.
Can someone “guarantee” forgiveness or a $0 payment?
No. Payments under income‑driven plans depend on your income and family size, and forgiveness requires meeting program rules over time.
How do I know who my servicer is right now?
Log in at StudentAid.gov. Your dashboard lists your current servicer and has secure contact links.
Is refinancing a scam?
No. Private refinancing can be legit for high‑income borrowers with stable jobs and no need for federal benefits. It’s notthe same as federal consolidation and can forfeit PSLF or IDR protections.
What if I already shared my FSA ID?
Change your password immediately, verify your contact details, and ask your servicer to remove any unauthorized third‑party authorizations. Then report at ReportFraud.FTC.gov.
The post Top Student Loan Scams (2025): Spot & Avoid Red Flags appeared first on The College Investor.